Organizational leadership to help teams move to the next level.
Organizational leadership to help teams move to the next level.
GET IN TOUCHBUSINESS OPERATIONS
• Vendors, contracts, and budget management
• Performance dashboards
• Automation, tooling, and workflows
• Scalable operational systems
• Process and SOP design
PROGRAM & PROJECT LEADERSHIP
• Lead cross-functional initiatives
• Build timelines and roadmaps
• Maintain momentum
• Deliver on time with impact
• Coordinate stakeholders and resources
GROWTH ENABLEMENT
• Systems and process design
• Bridge marketing and sales
• Optimize customer experience
• Data to drive smarter decisions
• Automation & performance tracking
STRATEGY & EXECUTION
• Translate vision into action
• Define execution roadmaps
• Lead strategic planning cycles
• Align leadership and teams
• Follow-through from decision to delivery
Signature Wins
12x ROI
on automation
Lifecycle systems, integrations, and revenue operations
96% SAVINGS
on annual program cost
Ambassador program platform migration
Maintained partner revenue & engagement
+10% AOV
Checkout optimization
Executive-approved CRO initiative
REVENUE & LIFECYCLE PERFORMANCE
Rebuilt and optimized core automation systems, increasing email open rates from 35% to 55% while delivering more precise customer segmentation, targeting, and funnel performance.
EXECUTIVE
KPI GOVERNANCE
Built and maintained executive-level KPI dashboards, quarterly execution plans, and operating cadence to support data-driven leadership decisions and cross-functional accountability.
CUSTOMER & TEAM EXPERIENCE MANAGEMENT
Built scalable onboarding, automation, and operating systems that improved both customer experience and internal execution consistency across teams.
OPERATING STYLE
I operate at the intersection of strategy, systems, and people. My approach blends calm, steady leadership with decisive execution that brings clarity and momentem to complex environments. I’m at my best when helping leaders translate vision to aligned action.
HOW I THINK
I look at the whole system (priorities, dependencies, risks, and outcomes) before moving into execution. I translate broad vision into clear operating plans, define what “success” looks like, and structure work so teams can move forward with confidence and focus.
HOW I PARTNER WITH OTHERS
I build trust quickly through clear communication, emotional intelligence, and consistency. I work comfortably across levels and functions and align stakeholders around shared goals, and navigate friction with steadiness and fairness. I value transparency, thoughtful listening, and strong relationships as essential to strong execution.
HOW I LEAD EXECUTION
I bring structure, ownership, and follow-through to every initiative. I protect focus, establish accountability, and ensure that priorities don’t stall in planning. When change is required, I lead it deliberately by stabilizing systems, guiding teams through transition, and keeping progress moving.